Q: Do you offer a warranty?
A: All gift basket products are warranted to be free of manufacturing defects in material and workmanship by their manufacturors. Products are not warranted against misuse or abuse.
Q: What is your return policy?
A: You may return an item within 30 days from purchase. If the product is returned unopened, the buyer pays the freight to return the product and a 25% restocking fee. If the product is returned opened, the buyer pays the freight to return the product and a 30% restocking/repackaging fee. Click Here for more details.
Q: How will product(s) be shipped?
A: Product(s) will be shipped via the best means to deliver the basket in a timely manner and which best protects the product.
We may use UPS, FedEx, or USPS
Q: What Payment methods do you accept?
A: We accept Master Card, Visa, Credit Cards
Q: Is my credit card information safe and secure when ordering?
A: Yes, we have a completely secure merchant account system that automatically & securely checks your credit card number and deposits the money into our bank account without anyone ever seeing your credit card number or information.
If the buyer's browser supports the Secure Socket Layer (SSL) protocol (currently Netscape, Microsoft Internet Explorer, AOL, and many other browsers do), then credit card information entered on a our Order Form is encrypted before it is sent over the Internet. Click here to view our complete privacy policy.
Q: Once purchased, when will I receive my product(s)?
A: Your order will be shipped within 3-4 business days from the date of your order. Depending on where you live as to how many days after that before you receive it.
Q: Do I have to pay sales tax on my purchase?
A: No, unless you're purchasing within Calif.
Q: What is your privacy policy?
A: Click here for our privacy policy.
Q: How can I contact customer service?
A: Please contact us with your questions, comments, or concern will be handled within 2 business days.